Terms of service

Terms of Service

Effective Date: 11/26/2024

Thank you for visiting Divine Glow Candle Co. (referred to as "we," "us," or "our"). By accessing or using our website www.divineglowcandleco.com (the "Site"), you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Site.

1. Products and Services

  • We sell luxury, refillable candles made of white mineral oil, available for purchase through our Site.
  • All prices are listed in U.S. dollars and are subject to change without notice.
  • We reserve the right to limit the quantity of products sold or refuse service to any customer.

2. Account Information

  • To place an order, you may be required to create an account with us. You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to provide accurate, current, and complete information when creating your account and when making purchases.

3. Orders and Payments

  • By placing an order through the Site, you make an offer to purchase the product(s) in your order, which we may accept or reject.
  • We accept major credit cards and other forms of payment specified on the Site.
  • All orders are subject to availability and we cannot guarantee product availability at the time of purchase.

4. Shipping and Delivery

  • Shipping fees will be calculated at checkout based on your location and selected shipping method.
  • We aim to process and ship all orders within a reasonable time frame; however, shipping times may vary due to circumstances beyond our control.
  • We are not responsible for any delays caused by third-party shipping carriers.

5. Returns and Refunds

  • Our Return Policy can be found on the Site and applies to all purchases. By placing an order, you agree to the terms of our return policy.
  • Items may be returned within 30 days of purchase, provided they are unused, in original packaging, and in the same condition as received.

6. Limitation of Liability

  • In no event shall Divine Glow Candle Co. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the products purchased from the Site.
  • Our liability to you for any claim arising out of or related to these Terms shall not exceed the total amount paid for the product(s) in question.

7. Privacy

  • Your use of the Site is also governed by our Privacy Policy, which can be accessed on the Site.
  • By using the Site, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

8. Intellectual Property

  • All content on the Site, including but not limited to text, images, logos, and graphics, are the property of Divine Glow Candle Co. and are protected by copyright, trademark, and other intellectual property laws.
  • You may not use any content from the Site for commercial purposes without our express written consent.

9. Termination

  • We reserve the right to terminate or suspend access to our Site, in whole or in part, at any time, without notice, for any reason, including violation of these Terms.
  • Upon termination, all rights and obligations under these Terms will cease except for those that are intended to survive termination, including payment obligations and confidentiality clauses.

10. Governing Law

  • These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles.
  • Any legal action or proceeding arising under or relating to these Terms will be brought exclusively in the courts located in Lake County, Illinois.

11. Changes to Terms

  • We may update these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting.
  • It is your responsibility to review these Terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions about these Terms, please contact us at:
Divine Glow Candle Co.
📧 info@divineglowcandleco.com
📍 Libertyville, IL